Terms & Conditions

PLEASE READ.

 

THE FOLLOWING CONFIRMS YOUR ACCEPTANCE OF CERTAIN TERMS AND CONDITIONS WHICH LEGALLY BIND YOU.


TERMS AND CONDITIONS OF SITE USE

Access to and the use of this Alliance Pharmacy Group Inc. site on-line is permitted only provided that the User agrees to and accepts the terms and conditions for use of the site that are set out below. Using or accessing this site without the User's acceptance of these terms and conditions is expressly prohibited and as such you, the User, should ensure that you read and are fully familiar with the terms and conditions of use. Terms and conditions of use may from time to time change or be altered by APG and you should ensure that you are aware of such changes. APG expressly reserves the right at any time or times to alter, amend, add to, remove or modify any of the terms and conditions in its sole and absolute discretion. Your access to and use of the APG site confirms that you have read and considered the terms and conditions of use, and have agreed to be fully bound by them.


RESTRICTIONS ON USE OF MATERIALS

APG is the owner of all right title and intellectual property in the name "APG" and is as such fully and expressly the property of APG, inclusive of all copyright therein. APG may from time to time use other trade names, trade marks, logos and web site names which are particular to or copyrighted by APG. As such, no trade mark, copyright, trade name, web site name or other named identification of or owned by APG may be used without the specific written approval of APG and such approval may be unreasonably withheld. Trademarks, logos and or product names which may be referred to or displayed in any way by APG on its web site other than indicated as the property of APG are trademarks, product names and logos owned by entities other than APG. It is expressly understood and agreed by the user that no trademarks, trade names, logos, other copyrighted intellectual property or any of the material(s) whatsoever on this web site including but not limiting the generality thereof, graphic design, content text, font and colours whether the property of APG or otherwise can be used, reproduced, altered or transmitted by the user in any way other than expressly permitted herein, nor is it permitted to make any commercial use whatsoever of the material on the web site. The content, materials and information on the APG web site is solely and expressly for the educational use of the user and is meant to provide the user with some information with respect to a general knowledge of diverse and varied health subjects. Obviously, as with all web site information, that information is not meant to substitute for, deter or detract from the guidance, advice and competent professional care, diagnosis and treatment of one's doctor, pharmacist or other professional health care provider. In all cases the user should seek the advice of a doctor, pharmacist or other health care provider before commencing treatment or use of a medicine, and without question, immediately and without fail, if a condition persists or worsens. The information provided on the web site is not specific or personal for any particular user or particular user concern, and APG cannot and is not responsible or liable in any way for any action taken by the user based on web site information. Information contained on a package or in package insert from the manufacturer of the product should be read, completely understood, reviewed and considered in the light of any professional health care provider's guidance, and only as directed by the package, package insert or the user's health care provider. It is essential that information contained on the APG site not be used to diagnose, prevent, treat or cure any disease, malady or health issue. All relevant package manufacturer's material must be read, and all medications used only as directed by package label and physician's advice.


DAMAGES FOR LIABILITY

APG expressly disclaims and denies any responsibility, obligation or indebtedness for any damages whatsoever, howsoever or wheresoever arising from the materials or contents on the web site, and product(s) mentioned or displayed on the web site the web site itself, and any use thereof by the user of the web site or to any other linked web site as is more specifically set out below. The user by its use of the web site expressly agrees that neither APG or any of its officers, directors, shareholders, principals, employees, agents, consultants, representatives, suppliers or any other party, entity or person providing services to APG shall be liable or in any way responsible without any limitation whatsoever for any damages, claims, losses, injury, expenses or any other costs of any nature or kind direct or consequential, including legal, accounting or medical expenses arising out of in any way or in connection with the APG web site, its use or unavailability for use by reason of any circumstance. By the use of the web site the user herein hereby agrees to indemnify, defend and hold harmless APG, its officers, directors, shareholders, principals, employees, agents, consultants, representatives, suppliers or any other party, entity or person providing services to APG from and against all losses, expenses, damages and costs, including reasonable legal, accounting and medical fees, resulting from any breach by the user of these terms and conditions.


DISCLAIMER AND LIMITATION OF LIABILITY

The APG web site and the information, services, guidance and recommendations express or implied, are for informational services only, and the user expressly agrees by the use of and access to this web site that APG makes no warranty or representation express or implied of any kind with respect to the web site or the contents of same. Accordingly it is understood and agreed by the user that APG makes no representations or warranties whatsoever. APG specifically and expressly disclaims any and all responsibility, obligation or guarantee as to the content or materials displayed on the web site, or any of the accuracy or completeness of the information as to the products or their efficacy, fitness and or merchantability for any particular purpose. Moreover APG reserves the right to correct information, including spelling and typographical errors, pricing and product information without any liability arising. Any and all claims endorsements or re[presentations respecting any specific product offered on the web site is not made by or agreed with by APG, and is the responsibility fully and completely of the manufacturer of the product and the availability of the product on the web site is for the convenience of the user only and carries with it no liability or responsibility on the part of APG. It is also understood and agreed that APG makes no representation or warranty with respect to the web site itself, its completeness, its correctness or accuracy or any detail thereof or its cyber security or that it will be at all times free of virus. APG will however make reasonable efforts solely within its discretion and absolute control to maintain a commercial standard of reliability of the web site notwithstanding APG will not be responsible for circumstances outside its control, nor will APG need to meet any objective or competitive standard of performance whatsoever. APG does not make any representation or warranty whatsoever, including fitness for the purpose or merchantability, security or virus control nor has any other implied or express responsibility or obligation respecting any links that may be available to other web sites. APG makes every effort to stock sufficient product and items set out on the web site but APG cannot ensure that there always will be available all products or items. APG reserves the right to provide back order facility for any product or item not then currently available for purchase, and or to require limitation of quantities for purchase.


PRIVACY POLICY

Alliance Pharmacy Group (APG) respects the privacy rights of our patients and customers and is committed to protecting the person information we collect from you. This policy describes the personal information we collect, how we use that information, when we might have to disclose it, how we keep it safe and how you can access and correct it if necessary.

 

Scope

This policy applies to the collection, use and disclosure of personal information in the course of all commercial dealings with APG, including pharmacy and retail services and applies to the use of any website or mobile application maintained by APG.

 

 What is personal information?

Personal information is information about an identifiable person, such as their name, date of birth and e-mail address. Personal information also includes personal health information, such as your medical records and other information about your health and your prescriptions, that has been collected or generated by your pharmacist.

 

Consent

When you use APG services, you agree that APG may collect, use and disclose your personal information in accordance with this policy.

 

APG will collect, use and disclose personal information without your consent only in very limited circumstances as permitted by law such as disclosing it to a person who needs the information because an emergency threatens your life.

 

If you decide to withdraw your consent to allow APG to collect your personal information, we will still have to comply with all the provincial laws that require us to keep records relating to the medication that we dispensed to you. If you choose to not give us consent to disclose certain personal information, we may not be able to provide you with the full range of pharmacy services.

 

How we collect personal information

APG collects personal information directly from you when you sign up in order to provide you with service. This includes your contact information, health history, prescription history and insurance information. This information may be provided to APG in person, by phone, e-mail, fax or be submitted by you online.

 

In addition, when you use our website or mobile application, APG has access to the following information about you and your visit to these sites. Only some of these categories of information identify you directly, but each category offers some information about your interests and activities that could be used to make inferences about you.

 

IP Address. APG records the Internet Protocol (IP) address of your computer when you visit our website or mobile application. The IP address does not identify you personally, but it allows us to maintain communications with you as you move about the Sites.

 

Cookies. APG also collects information about your use of the website and mobile application through cookies and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and preferences and recognize you as a return visitor. Cookie technology allows us to collect "clickstream" data, which is not personally identifying information, but which reflects your activities, including your interest in certain healthcare conditions. A cookie does not collect or keep your name or other personal identifying information, but when you revisit the website or mobile application, the cookie allows us to bring you the content and features likely to be of greatest interest to you based on your previous activities.

 

In addition to the personal information collected on the website and mobile application regarding you and your visit, we may collect and use the geo-location information from your use of the website of mobile application. This means that we may use GPS or similar technology to determine your current location. Your geo-location services can be turned off either in your mobile device settings and/or within the website or mobile application.

 

APG will limit the collection of your personal information to that which is required to accomplish the purposes for which it is being collected.

 

How we use personal information

APG collects personal information for a variety of purposes including to

  • provide you with healthcare related services
  • communicate with the people involved in your care or the payment foryour care
  • communicate health-related education
  • process your payments
  • communicate with you about products and services
  • provide you promotions and other non-pharmacy related activities; and
  • manage our business

 

When we disclose personal information

 

APG will only disclose your personal information for the purpose outlined above, with your consent or when the law requires such as in response to a valid search warrant, court order or regulatory investigation.

 

How we keep information safe

APG is committed to protecting your personal information. We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use your personal information and have clearly defined internal policies and practices. We apply security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

 

Your personal information is stored on our database servers or hosted by third parties who have entered into agreements with us that require them to observe the policy. We have implemented measures to prevent individuals from accessing personal information without authorization. Data centers are designed to be physically secure and protected from unauthorized access by unauthorized persons.

 

Although APG makes all reasonable efforts to protect your personal information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk that an unauthorized third party could find a way to thwart our security systems. Where you use passwords, ID numbers, or other special access features, it is your responsibility to safeguard them.

 

APG strongly recommends that you implement security measures when using our mobile application on phones and tablets to ensure that your personal information is not accessible to someone other than you who may gain access to your device.

 

Access & correction

You are allowed to access the personal information APG has about you and correct it where permitted by law. Our website and mobile application allows you to view the personal information APG has collected from you or about you. APG may charge a reasonable fee for providing you with copies of your personal information.

 

Who to contact

If you have any questions or concerns about how APG collects, uses or disclose your personal information or about this policy, please contact APG’s Designated Manager Rachel Patel at 20 Furbacher Lane Unit 2, Aurora ON L4G 6W1, Toll Free Phone: 1-877-796-7979, Toll Free Fax: 1-877-835-8329.


JURISDICTION

The user agrees and understands that notwithstanding the global nature of the internet and available access by the user to the APG web site from any location, that these terms and conditions shall be governed and interpreted by the laws of the Province of Ontario and Canada, and as such the user expressly attorns to the jurisdiction of the Courts of the Province of Ontario. In the event that any of these terms and conditions are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the balance of these terms and conditions will continue in full force and effect. These terms and conditions constitute the entire agreement between the user and APG governing use of the APG site.